Frequently asked questions
Return policy
We want you to be 100% happy with your purchase. If you’re not satisfied, we gladly accept returns or exchanges within 30 days of the purchase date for any items in their original condition and in original packaging. Final sale items such as Deals page items cannot be returned or exchanged. If past 30 days, Items which are damaged or defective please contact the original manufacturer any time within the warranty period.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are the toys on your website safe for children?
Absolutely. We prioritize safety and ensure that all our toys meet or exceed safety standards set by regulatory authorities. We provide detailed product descriptions and safety information for each item. We take data security seriously and use encryption and other security measures to protect your personal information. You can read more about our privacy policy on our website.
What if I receive a damaged or defective toy?
If you receive a damaged or defective toy, please contact our customer support team immediately. We will arrange for a replacement or refund as per our return policy.